CUX helped T-Mobile increase conversion by 68%

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  • Features

    • User Behaviour Analysis

      Analyze user behaviors to eliminate conversion inhibits

      Conversion Waterfalls

      Spot missed opportunities for conversion on user journey

      Heatmaps

      Visualize user's frustrations for single and group pages, traffic sources and SPAs

      Visit Recordings

      Watch whole visits (even with multiple tabs open)

      Goal-oriented Analysis

      Work only with data relevant to your business

      Pre-analysis & Alerts

      Get personalized alerts about any significant changes in your projects

      Auto-capture Events

      Collect data automatically without any dev/IT skills

      Retroactive Analysis

      Create and modify customer journeys using historical data

  • Solutions

    • User Behavior Analytics

      Spot behavioral patterns and turn frustrated users into happy customers

      E-commerce Analytics

      Increase revenue with customers' behavior insights

      Customer Journey Analytics

      Map customer journey based on data, not gut feeling

      Conversion Optimization

      Improve user experience to immediately increase conversion

      Product Optimization

      Find bottlenecks on your website in minutes

      Marketing Optimization

      Introduce smart data marketing

  • Pricing

  • About Us

    • Why CUX?

      They’ve already bet on us – you should too!

      Become a partner

      Certification Program for Digital & Innovative Agencies

  • Blog

    Tool

  • CUX Free Trial

  • CUX Partner Account

  • Adding team members to CUX

  • Installation

  • General instructions for CUX code installation

  • Install CUX code with Google Tag Manager

  • Browser recommendations for CUX app

  • Integrations

  • Enable Google Analytics User-ID integration

  • Enable Google Tag Manager integration

  • Enable URL recording in Google Analytics integration

  • Enable Shoper x CUX integration for e-commerce

  • Heatmaps

  • What is a heatmap and what does it tell me?

  • How to read a heatmap?

  • Types of heatmap events and parameters

  • What are grouped heatmaps?

  • What is the difference between heatmap and link map?

  • User experience on the web

  • How do I know the user experience on my website isn’t good?

  • Tracking individual user activity on a website

  • What is zooming?

  • What is a rage key press?

  • What is a refreshing?

  • What is a chaotic movement?

  • Waterfalls

  • What is a Waterfall?

  • Building a conversion Waterfall

  • Waterfall events

  • Extracting XPath for Waterfall events

  • Extracting classes for Waterfall events

  • Goals

  • What is a Goal?

  • Goal events

  • Predefined Goals

  • Building your custom Goals

  • Extracting XPath for Goal events

  • Extracting classes for Goal events

  • Setting up alerts for Goal progress

  • Security

  • Data security standards in CUX

  • GDPR compliance and data privacy

  • How to hide page elements from CUX

  • Sample privacy policy section on your service and CUX

  • FAQ

  • Is CUX collecting data in real time?

  • Can I identify users by setting special user ID?

  • What is retention (in pricing)?

  • What are the limitations of trial version?

  • What is a retroactive analysis?

  • What is the minimum number of page views for the implementation of CUX to make sense?

  • Why set up Waterfalls if we have already set up Goals?

  • How to integrate CUX with a store based on Shoper or Shopify?

  • Is CUX also applicable in industries other than e-commerce?

  • Can CUX create separate heatmaps for two versions when conducting A/B testing?

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Customer Journey Analytics
Customer Journey & Customer Experience Mapping
Customer Experience Optimization
User Behavior Analytics
Conversion Rate Optimization
Form Analytics
Website Usability Testing
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