Expert UX Analysis as a Service

Meet CUX's
Digital Experience Team

CUX Digital Experience Analysts help teams understand why users drop off, hesitate, or struggle during key moments of the customer journey. They work as a dedicated extension of your department, taking over the heavy lifting of data interpretation and turning complex user patterns into ready-to-implement strategies. Instead of hours spent chasing conversion drops, your team gets specific diagnoses, clear barrier identification, and actionable recommendations ready to deploy.

Our goal has always been simple: help companies read between

the clicks. CUX gives teams the tools and guidance to notice

what often gets missed - moments of doubt, friction, or lost

intent - and turn those signals into better business outcomes.

We're building a future where digital decisions are grounded in

real users' behavior, not assumptions.

Our goal has always been simple: help companies read betweenthe clicks. CUX gives teams the tools and guidance to noticewhat often gets missed - moments of doubt, friction, or lostintent - and turn those signals into better business outcomes.We're building a future where digital decisions are grounded inreal users' behavior, not assumptions.

01 Technical Implementation & Performance Audits

Proper analytics starts with proper setup. If needed, our expert handles CUX implementation, configures tracking across channels and devices, and runs site performance audits to make sure every data point is accurate and actionable from the start.

02 Recurring Reports

No raw data exports and no dashboards left open for interpretation. Our expert reviews behavioral data and turns it into reports that explain how user behavior affects conversion performance, engagement, and key business journeys. Stakeholders get a clear picture of what is happening on your web or app and where improvements should happen first.

03 Consultations and Strategy Workshops

Dedicated analyst consults on observed user behavior and leads workshops built around your website or app. Together, you walk through customer journeys, look at where users hesitate or abandon key actions, and decide which changes should come first based on behavioral evidence tied to your business goals.

04 Dedicated Partnership

From onboarding through ongoing consultations and strategy sessions, your expert supports teams working on the website or application with continuous behavioral analysis and UX guidance. They help interpret findings, discuss optimization ideas with different departments, and bring an outside expert perspective into everyday decision-making around conversion, usability, and customer experience.

Behavior Connected to Business Goals

A digital experience analyst connects behavioral data with customer journeys and conversion performance, helping teams understand where users struggle and what deserves attention first.

Analysis Focused on User Friction

CUX experts review recordings, heatmaps, and experience metrics to uncover friction across key journeys. The findings translate into practical recommendations for improving usability, engagement, and conversion.

Ongoing Insight for Faster Decisions

Teams receive continuous behavioral insight through recurring analysis and consultations. This helps them spot changes in user behavior early and respond faster with informed optimization decisions.

Mentoring and Knowledge Transfer

Your CUX expert leads a structured six-step mentoring program with assignments, progress reviews, and certification, helping teams build confidence working with behavioral data independently.

Paulina Walkowiak

CEO, co-founder

Runs strategy workshops, designs data-driven user flows, and leads high-level client consultations. Paulina brings the research perspective that shaped CUX from the start.

Kamil Walkowiak

CTO, co-founder

Owns technical implementation, R&D, and new solution rollouts across channels and devices. Kamil makes sure your setup is solid before any analysis begins.

Magdalena Barwińska

Digital Experience Analyst

Your first point of contact. Magda leads client onboarding, coordinates cross-team collaboration, and keeps every engagement grounded in business outcomes.

Do You Have Questions?
We Have Answers

What do CUX Digital Experience Analysts deliver?×

Technical implementation and performance audits, recurring reports built around business narrative, strategy workshops based on observed user behavior, and on-demand consultations when your team needs a fast diagnosis.

How are CUX reports different from standard analytics dashboards?+

CUX reports connect user behavior patterns to business outcomes. CUX Digital Experience Analyst structures findings for readability and builds a narrative your stakeholders can act on - instead of handing over raw data or auto-generated dashboards.

How do CUX analysts work with internal teams?+

As a dedicated extension of your department. They bring ongoing behavioral analysis, outside UX perspective, and hands-on expertise into your everyday strategic decisions, so your team can focus on execution, not interpretation.

What makes CUX different from other analytics platforms?+

Most platforms give you data and leave interpretation to your team. CUX pairs the platform with dedicated Digital Experience Analysts who deliver specific diagnoses, barrier identification, and actionable recommendations, turning behavioral data into business decisions for you.

Unlock Your Data's True Potential

True Potential

Transform behavioral insights into measurable business growth. Discover why leading enterprises trust CUX to reveal the "why" behind user actions and drive digital experience optimization.

Talk to Expert Start a Free Trial