Improve User Digital Experience
with a plan customized to your business needs

No credit card required

GDPR compliant

Data storage within EEA

SSL secure

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2 months for free

Monthly
Yearly

Free trial

Explore ALL POSSIBILITIES of Business Plus for 2 weeks

All features in Business Plus

14 days Trial

Business

“Fly solo” into the world of behavioral analytics

1 Seat

1 Project

Up to 250,000 Page Views Monthly

1 Month Historical Data

2 Goals

2 Waterfalls

99 EUR /month

82,50 EUR /month

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business plus icon

Business Plus

Work with a small team and have our H2H support

5+ Seats

1+ Projects

250,000+ Page Views Monthly

1+ Months Historical Data

Unlimited Goals

Unlimited Waterfalls

Simple Weekly Reports

1h Technical Onboarding

1h Monthly Support

349 EUR /month

290 EUR /month

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Enterprise

For big players in need of tailor-made solutions

Unlimited Seats

Unlimited Projects

Unlimited Page Views

Unlimited Goals

Unlimited Waterfalls

Upcoming AI-insights

Simple Weekly Reports

Technical & Analytical Onboarding

Full Support + Dedicated Customer Success Manager

Audits with optimization recommendations

Custom Paperwork

Custom

Tailoured to your needs

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Add-Ons

Create a custom subscription plan with additional features

Technical and
Analytical Onboarding

We'll guide you through the tool configuration and teach you how to work effectively with behavioral data.

Tool
configuration

We'll set up the tool for you and check your configurations (technical onboarding without analytical support).

Audit

One-time, comprehensive audit based on your data with recommendations for optimization from our Data Ninjas.

Insights &
monthly recommendations

Smaller audit formats. Monthly reports with data interpretation and tips on improving your conversion.

Dedicated customer success manager
– consultations

Status meetings with a data expert who knows your project through and through.

Additional
seats

Invite as many team members as you want to work with you.

DataLayer Capture
(GTM)

DataLayer Capture integration is a single-click solution to help you find visits. Enable tracking Google Tag Manager (GTM) events in your project.

Visit
vault

Save selected Visit Recordings in private data vault to come back to them anytime. You can save any visit to a Visit Vault, meaning you'll have access to this particular visit until the end of your subscription period, project, or account removal.

Addictional
Project

Add another domain/subdomain for digital experience analytics.

Implementation service
(IT/Dev freelance)

Found quick wins in data but don't have time/resources for implementation? We'll do it for you.

Longer
Data Retention

Store more historical data for improvement comparisons, tracking the full customer lifecycle, and drawing conclusions based on past data.

Additional
Traffic Volume

Track whole website traffic to draw meaningful conclusions. Add traffic volume to mirror your needs.

Additional
Visit Recordings

Increase a Visit Recordings number stored and tracked for your project.

Compare plans

in detail

Business

business plus icon

Business Plus

Enterprise

Seats

How many team members have access to your CUX Account.

1 Seat

5+ Seats

10+ Seats

Projects

Each website (domain or subdomian) to which you implement the CUX snippet is a separate Project.

1 Project

1+ Projects

Unlimited

Data Retention

How long we will store your historical data.

1 month

up to 12 months

Custom

Simple Weekly Reports

Get easy-to-read analytical reports on your project's progress weekly.

Codeless Integration

You can integrate CUX with Google Analytics 4 or with any other tool with dataLayer capture by simply switching the toggle.

Product Analytics

Goal-oriented analytics

Work only with data relevant to your business and focus on insights that matter to your conversion.

2 Goals

Unlimited

Unlimited

Pre-selected data

We automatically select data so that you can immediately find customers' problems and increase conversion.

Auto-captured events

No need to engage developers or have any IT skills – CUX automatically captures ALL users' actions on your page.

GTM events tracking

Using GA to track conversion? You can easily integrate CUX with DataLayer (GTM) with a single toggle switch.

ADD-ON

Retroactive analytics & historical data

Depending on your chosen retention time, you can access historical data and check the performance of your improvements immediately. No need to wait!

1 month

up to 12 months

Custom

Filters using identity API

You can filter your data using dimensions such as user ID, product ID, order ID, etc.

Heatmaps

Visualize your users' actions for single and grouped pages, SPAs, and different traffic sources. Track clicks and rage clicks, zooming, scrolling, link interactions, and mouse movement.

Grouped heatmaps

Group heatmaps to sort out relevant traffic, e.g. to examine the performance of your paid campaigns.

GET parameters

We're enabling you to filter your data by any given UTM to track the traffic that matters to your business.

All-device observation

Track your users' behaviors on all types of devices: mobiles, desktops, tablets, smart TVs, consoles, embedded browsers, and wearables.

Goal progress alerts

Set up automatic notifications for your Goal progress/regress. No need for constant vigilance!

Google Analytics visits & user tracking

Watch specific visits with Google Analytics User-ID or URL integration.

Tracking abandoned carts

Not every “abandoned” cart actually requires saving. With CUX you'll understand which of your customers' carts are really abandoned and which are not.

User Behaviour Analytics

Experience Metrics

Our ML-driven algorithms define, detect, and recognize your users' behavioral patterns that indicate frustration and may inhibit your conversion.

User Segmentation

Filter data according to any parameters and save them into ready-made segments. You can also use predefined quick segments made by CUX.

User Behaviour Trends

Check and compare users’ experience changes in your projects over time.

Customer Journey Mapping

Get a broader context of your visitors' experience – map any customer journey backed with behavioral data.

Conversion Waterfalls

Those are not simple funnels! Conversion Waterfalls lets you spot and understand places that generate the conversion drops and act accordingly.

2 Waterfalls

Unlimited

Unlimited

Visit Replay

Multitab recordings

Whether your users are actively engaging with your page or keep it in one of the background tabs – you'll be able to analyze the whole journey.

Continuous recordings

To make sure you're not missing any important visits, we are recording users' activity continuously instead of taking snapshots.

Whole visit recordings

Get the full picture! Regardless of the user's activity or the number of tabs open, CUX is tracking entire visits, not single sessions (like for example GA).

Tracking visitor journey

If a user visits your site more than once, you'll be able to access all their visit recordings in one place.

Ready-made & custom filters

No more data SPAM. Filter your data according to your needs with numerous metrics, or use ready-made segments.

Recordings shared with public URL

You can safely share saved visit recordings via URL. Your account settings, other data, and insights won't be shared.

Visits vault

Save selected recordings in your private data vault. It'll enable you to store and quickly find important recordings in order to watch them anytime you want.

ADD-ON

Knowledge

Smart alerts

Set notifications about changes to your project, and CUX will send you alerts anytime a given event requires your attention.

Technical and analytical onboarding

Let our experts show you how to squeeze the best out of CUX. Learn the tool's configurations & possibilities (technical onboarding), and the right approach to working with data and building an analytical strategy (analytical onboarding).

ADD-ON

Audits (monthly, periodic, implementations assessments)

Busy with daily business? We can unburden you with audits and reports prepared by our experts.

ADD-ON

Insights & monthly recommendations

Get exclusive conclusions and recommendations tailor-made for your project.

ADD-ON

Data Access

Historical data

Depending on your chosen retention time, you can access historical data. No need to wait!

1 month

up to 12 months

Custom

API and user identification

Send and assign user ID or hash. Attach any data that helps you segment users more accurately.

Traffic sampling

Depending on your analytical needs, you can track the whole page traffic or only indicated samples.

Data masking

You can hide some page elements from the CUX script. When you do this, the hidden part is ignored and not shown in visit recordings or heatmaps. We're encoding this private information BEFORE they reach our servers!

Privacy and Compliance

GDPR compliance

CUX is 100% GDPR-compliant. For more info, read our Privacy Policy.

Data stored in EEA

We store your data in the European Economic Area (the EEA). This ensures that all of our customers' data is handled in a consistent and transparent manner.

SSL secure

Secure Sockets Layer (SSL) is the standard technology for keeping an internet connection secure and safeguarding any sensitive data. It prevents external entities from reading and modifying any information transferred, including potential personal data.

Personal data anonymization

For extra security and safeguarding of any sensitive data, CUX blocks numbers, spaces, and dashes within form fields that are phone numbers, credit card info, passwords, etc. by default.

First-party data usage

To make sure your company is ready for a cookieless future, we're using only 1-st party data to analyze your customers' behaviors and experiences.

Admin panel & support

Live chat support

Live chat support is available for Enterprise users between 9:00 AM and 6:00 PM (Central European Time). You can reach us every workday (Mon-Fri).

Priority queue

Enterprise clients get a priority queue for every concern they raise with our support team.

Dedicated customer success manager

Enterprise clients are assigned a dedicated customer success manager responsible for their projects.

ADD-ON

Tool configuration

If you need, we will configure the tool to meet your requirements – we'll set up Goals, Conversion Waterfalls, map customer journeys, etc.

ADD-ON

ADD-ON

Custom paperwork

Review and processing of customer agreements, questionnaires, DPAs, NDAs, etc.

Compare Plans

in detail

Seats

How many team members have access to your CUX Account.

Projects

Each website (domain or subdomian) to which you implement the CUX snippet is a separate Project.

Data Retention

How long we will store your historical data.

Simple Weekly Reports

Get easy-to-read analytical reports on your project's progress weekly.

Codeless Integration

You can integrate CUX with Google Analytics 4 or with any other tool with dataLayer capture by simply switching the toggle.

Product Analytics

Goal-oriented analytics

Work only with data relevant to your business and focus on insights that matter to your conversion.

Pre-selected data

We automatically select data so that you can immediately find customers' problems and increase conversion.

Auto-captured events

No need to engage developers or have any IT skills – CUX automatically captures ALL users' actions on your page.

GTM events tracking

Using GA to track conversion? You can easily integrate CUX with DataLayer (GTM) with a single toggle switch.

Retroactive analytics & historical data

Depending on your chosen retention time, you can access historical data and check the performance of your improvements immediately. No need to wait!

Filters using identity API

You can filter your data using dimensions such as user ID, product ID, order ID, etc.

Heatmaps

Visualize your users' actions for single and grouped pages, SPAs, and different traffic sources. Track clicks and rage clicks, zooming, scrolling, link interactions, and mouse movement.

Grouped heatmaps

Group heatmaps to sort out relevant traffic, e.g. to examine the performance of your paid campaigns.

GET parameters

We're enabling you to filter your data by any given UTM to track the traffic that matters to your business.

All-device observation

Track your users' behaviors on all types of devices: mobiles, desktops, tablets, smart TVs, consoles, embedded browsers, and wearables.

Goal progress alerts

Set up automatic notifications for your Goal progress/regress. No need for constant vigilance!

Google Analytics visits & user tracking

Watch specific visits with Google Analytics User-ID or URL integration.

Tracking abandoned carts

Not every “abandoned” cart actually requires saving. With CUX you'll understand which of your customers' carts are really abandoned and which are not.

User Behaviour Analytics

Experience Metrics

Our ML-driven algorithms define, detect, and recognize your users' behavioral patterns that indicate frustration and may inhibit your conversion.

User Segmentation

Filter data according to any parameters and save them into ready-made segments. You can also use predefined quick segments made by CUX.

User Behaviour Trends

Check and compare users’ experience changes in your projects over time.

Customer Journey Mapping

Get a broader context of your visitors' experience – map any customer journey backed with behavioral data.

Conversion Waterfalls

Those are not simple funnels! Conversion Waterfalls lets you spot and understand places that generate the conversion drops and act accordingly.

Visit Replay

Multitab recordings

Whether your users are actively engaging with your page or keep it in one of the background tabs – you'll be able to analyze the whole journey.

Continuous recordings

To make sure you're not missing any important visits, we are recording users' activity continuously instead of taking snapshots.

Whole visit recordings

Get the full picture! Regardless of the user's activity or the number of tabs open, CUX is tracking entire visits, not single sessions (like for example GA).

Tracking visitor journey

If a user visits your site more than once, you'll be able to access all their visit recordings in one place.

Ready-made & custom filters

No more data SPAM. Filter your data according to your needs with numerous metrics, or use ready-made segments.

Recordings shared with public URL

You can safely share saved visit recordings via URL. Your account settings, other data, and insights won't be shared.

Visits vault

Save selected recordings in your private data vault. It'll enable you to store and quickly find important recordings in order to watch them anytime you want.

Knowledge

Smart alerts

Set notifications about changes to your project, and CUX will send you alerts anytime a given event requires your attention.

Technical and analytical onboarding

Let our experts show you how to squeeze the best out of CUX. Learn the tool's configurations & possibilities (technical onboarding), and the right approach to working with data and building an analytical strategy (analytical onboarding).

Audits (monthly, periodic, implementations assessments)

Busy with daily business? We can unburden you with audits and reports prepared by our experts.

Insights & monthly recommendations

Get exclusive conclusions and recommendations tailor-made for your project.

Data Access

Historical data

Depending on your chosen retention time, you can access historical data. No need to wait!

API and user identification

Send and assign user ID or hash. Attach any data that helps you segment users more accurately.

Traffic sampling

Depending on your analytical needs, you can track the whole page traffic or only indicated samples.

Data masking

You can hide some page elements from the CUX script. When you do this, the hidden part is ignored and not shown in visit recordings or heatmaps. We're encoding this private information BEFORE they reach our servers!

Privacy and Compliance

GDPR compliance

CUX is 100% GDPR-compliant. For more info, read our Privacy Policy.

Data stored in EEA

We store your data in the European Economic Area (the EEA). This ensures that all of our customers' data is handled in a consistent and transparent manner.

SSL secure

Secure Sockets Layer (SSL) is the standard technology for keeping an internet connection secure and safeguarding any sensitive data. It prevents external entities from reading and modifying any information transferred, including potential personal data.

Personal data anonymization

For extra security and safeguarding of any sensitive data, CUX blocks numbers, spaces, and dashes within form fields that are phone numbers, credit card info, passwords, etc. by default.

First-party data usage

To make sure your company is ready for a cookieless future, we're using only 1-st party data to analyze your customers' behaviors and experiences.

Admin panel & support

Live chat support

Live chat support is available for Enterprise users between 9:00 AM and 6:00 PM (Central European Time). You can reach us every workday (Mon-Fri).

Priority queue

Enterprise clients get a priority queue for every concern they raise with our support team.

Dedicated customer success manager

Enterprise clients are assigned a dedicated customer success manager responsible for their projects.

Tool configuration

If you need, we will configure the tool to meet your requirements – we'll set up Goals, Conversion Waterfalls, map customer journeys, etc.

Custom paperwork

Review and processing of customer agreements, questionnaires, DPAs, NDAs, etc.

Business

1 Seat

1 Project

1 month

2 Goals

1 month

2 Waterfalls

1 month

ADD-ON

business plus icon

Business Plus

5+ Seats

1+ Projects

up to 12 months

Unlimited

ADD-ON

up to 12 months

Unlimited

ADD-ON

ADD-ON

ADD-ON

ADD-ON

up to 12 months

ADD-ON

ADD-ON

Enterprise

10+ Seats

Unlimited

Custom

Unlimited

Custom

Unlimited

Custom

Over 1200 companies are rocking a
data-driven transformation with CUX, including:

FAQ

Can I try CUX for free?

Of course, you can! Free trial consists of ALL the features available in the Business Plus model. The only catch: you’ve got only 14 days to explore them all. After the trial ends, you can choose the pricing model you’d like to purchase. No credit card is required to start a trial.

How do I pay for CUX?

For monthly and yearly payments, we support all major Credit/Debit cards (Visa, Mastercard, AMEX, Maestro, and Discover). If you've gone for the Enterprise plan, you can also pay via bank transfer.

How long is the contract period?

Regardless of whether you’re the go-steady type or a free spirit, we’ve got you covered. You can pick between a monthly subscription or a long-term contract (6, 12 or 24 months) – whatever works best for you.

What currencies are accepted?

You can decide between Euro, US Dollars, and PLN.