Fees and pricing models

Start your journey with smarter analytics:

save time, increase conversion, measure users' behaviors!

No credit card required

GDPR compliant

Data storage within EEA

SSL secure

Business

For small teams with bold data-driven aspirations

Goal-oriented Analytics

User Behaviour Analysis

Conversion Waterfalls

Heatmaps

Visit Recordings

Pre-analysis & Alerts

Auto-captured events

Retroactive Analysis

Starting at

€79 / month

Compare pricing models

Enterprise

For big players in need of tailor-made solutions

All Business features

Live Chat Support & Priority queue

Dedicated Slack channel for emergency support

Dedicated customer success manager

Technical and analytical onboarding

Audits, insights & monthly recommendations

Tool configuration

Custom paperwork

Unlimited number of projects integrated

Visit vault

Tell us what you need & we’ll tell you how to get there

Compare pricing models

Need more details?

Compare pricing models

Business

Enterprise

Free trial

The free trial consists of 1,000 visit recordings and all the features. Enterprise clients, instead, receive a tool configured to their needs, a dedicated team, and analytical support.

Data Retention

How long you want us to store your data? You can choose between 14 days, 1 month, 3 months, 6 months, and 12 months. If you're not sure which retention period is right for you, it's best to buy more data in case you need to go back with your analysis. We cannot retrieve any data the system has already deleted.

Custom

Custom

Standard Integrations

You can integrate CUX with Google Analytics and Google Tag Manager by simply switching the toggle.

Product Analytics

Goal-oriented analytics

Work only with data relevant to your business and focus on insights that matter to your conversion.

Auto-captured events

No need to engage developers or have any IT skills – CUX automatically captures ALL users' actions on your page.

GTM events tracking

Using GA to track conversion? You can easily integrate CUX with GTM with a single toggle switch.

Retroactive analytics & historical data

Depending on your chosen retention time, you can access historical data and check the performance of your improvements immediately. No need to wait!

Filters using identity API

You can filter your data using dimensions such as user ID, product ID, order ID, etc.

Heatmaps

We auto-capture events on all of your pages/URLs. No configuration required.

Grouped heatmaps

Group heatmaps to sort out relevant traffic, e.g. to examine the performance of your paid campaigns.

GET parameters

We're enabling you to filter your data by any given UTM to track the traffic that matters to your business.

Goal progress alerts

Set up automatic notifications for your Goal progress/regress. No need for constant vigilance!

Google Analytics visits & user tracking

Watch specific visits with Google Analytics User-ID or URL integration.

Tracking abandoned carts

Not every “abandoned” cart actually requires saving. With CUX you'll understand which of your customers' carts are really abandoned and which are not.

User Behaviour Analytics

Experience Metrics

Our ML-driven algorithms define, detect, and recognize your users' behavioral patterns that indicate frustration and may inhibit your conversion.

User Segmentation

Filter data according to any parameters and save them into ready-made segments. You can also use predefined quick segments made by CUX.

User Behaviour Trends

Check and compare users’ experience changes in your projects over time.

Customer Journey Mapping

Get a broader context of your visitors' experience – map any customer journey backed with behavioral data.

Conversion Waterfalls

Those are not simple funnels! Conversion Waterfalls lets you spot and understand places that generate the conversion drops and act accordingly.

Visit Replay

Multitab recordings

Whether your users are actively engaging with your page or keep it in one of the background tabs – you'll be able to analyze the whole journey.

Continuous recordings

To make sure you're not missing any important visits, we are recording users' activity continuously instead of taking snapshots.

Whole visit recordings

Get the full picture! Regardless of the user's activity or the number of tabs open, CUX is tracking entire visits, not single sessions (like for example GA).

Tracking visitor journey

If a user visits your site more than once, you'll be able to access all their visit recordings in one place.

Ready-made & custom filters

No more data SPAM. Filter your data according to your needs with numerous metrics, or use ready-made segments.

Recordings shared with public URL

You can safely share saved visit recordings via URL. Your account settings, other data, and insights won't be shared.

Visits vault

Save selected recordings in your private data vault. It'll enable you to store and quickly find important recordings in order to watch them anytime you want.

Knowledge

Smart alerts

Set notifications about changes to your project, and CUX will send you alerts anytime a given event requires your attention.

Technical and analytical onboarding

Let our experts show you how to squeeze the best out of CUX. Learn the tool's configurations & possibilities (technical onboarding), and the right approach to working with data and building an analytical strategy (analytical onboarding).

ADD-ON

Audits (monthly, periodic, implementations assessments)

Busy with daily business? We can unburden you with audits and reports prepared by our experts.

ADD-ON

Insights & monthly recommendations

Get exclusive conclusions and recommendations tailor-made for your project.

ADD-ON

Data Access

Historical data

Depending on your chosen retention time, you can access historical data. No need to wait!

API and user identification

Send and assign user ID or hash. Attach any data that helps you segment users more accurately.

Traffic sampling

Depending on your analytical needs, you can track the whole page traffic or only indicated samples.

Up to 100%

Up to 100%

Data masking

You can hide some page elements from the CUX script. When you do this, the hidden part is ignored and not shown in visit recordings or heatmaps. We're encoding this private information BEFORE they reach our servers!

Privacy and Compliance

GDPR compliance

CUX is 100% GDPR-compliant. For more info, read our Privacy Policy.

Data stored in EEA

We store your data in the European Economic Area (the EEA). This ensures that all of our customers' data is handled in a consistent and transparent manner.

SSL secure

Secure Sockets Layer (SSL) is the standard technology for keeping an internet connection secure and safeguarding any sensitive data. It prevents external entities from reading and modifying any information transferred, including potential personal data.

Personal data anonymization

For extra security and safeguarding of any sensitive data, CUX blocks numbers, spaces, and dashes within form fields that are phone numbers, credit card info, passwords, etc. by default.

First-party data usage

To make sure your company is ready for a cookieless future, we're using only 1-st party data to analyze your customers' behaviors and experiences.

Admin panel & support

Number of users

CUX is not limiting the number of members per organization. You can freely add the different access levels for any user (admin/user).

Unlimited

Unlimited

Number of projects

Set up any project that you want to track with CUX.

1 per subscription

1 per subscription

Live chat support

Live chat support is available for Enterprise users between 9:00 AM and 6:00 PM (Central European Time). You can reach us every workday (Mon-Fri).

Priority queue

Enterprise clients get a priority queue for every concern they raise with our support team.

Dedicated customer success manager

Enterprise clients are assigned a dedicated customer success manager responsible for their projects.

Tool configuration

If you need, we will configure the tool to meet your requirements – we'll set up Goals, Conversion Waterfalls, map customer journeys, etc.

Custom paperwork

Review and processing of customer agreements, questionnaires, DPAs, NDAs, etc.

Need more details?

Compare pricing models

Free trial

The free trial consists of 1,000 visit recordings and all the features. Enterprise clients, instead, receive a tool configured to their needs, a dedicated team, and analytical support.

Data Retention

How long you want us to store your data? You can choose between 14 days, 1 month, 3 months, 6 months, and 12 months. If you're not sure which retention period is right for you, it's best to buy more data in case you need to go back with your analysis. We cannot retrieve any data the system has already deleted.

Standard Integrations

You can integrate CUX with Google Analytics and Google Tag Manager by simply switching the toggle.

Product Analytics

Goal-oriented analytics

Work only with data relevant to your business and focus on insights that matter to your conversion.

Auto-captured events

No need to engage developers or have any IT skills – CUX automatically captures ALL users' actions on your page.

GTM events tracking

Using GA to track conversion? You can easily integrate CUX with GTM with a single toggle switch.

Retroactive analytics & historical data

Depending on your chosen retention time, you can access historical data and check the performance of your improvements immediately. No need to wait!

Filters using identity API

You can filter your data using dimensions such as user ID, product ID, order ID, etc.

Heatmaps

We auto-capture events on all of your pages/URLs. No configuration required.

Grouped heatmaps

Group heatmaps to sort out relevant traffic, e.g. to examine the performance of your paid campaigns.

GET parameters

We're enabling you to filter your data by any given UTM to track the traffic that matters to your business.

Goal progress alerts

Set up automatic notifications for your Goal progress/regress. No need for constant vigilance!

Google Analytics visits & user tracking

Watch specific visits with Google Analytics User-ID or URL integration.

Tracking abandoned carts

Not every “abandoned” cart actually requires saving. With CUX you'll understand which of your customers' carts are really abandoned and which are not.

User Behaviour Analytics

Experience Metrics

Our ML-driven algorithms define, detect, and recognize your users' behavioral patterns that indicate frustration and may inhibit your conversion.

User Segmentation

Filter data according to any parameters and save them into ready-made segments. You can also use predefined quick segments made by CUX.

User Behaviour Trends

Check and compare users’ experience changes in your projects over time.

Customer Journey Mapping

Get a broader context of your visitors' experience – map any customer journey backed with behavioral data.

Conversion Waterfalls

Those are not simple funnels! Conversion Waterfalls lets you spot and understand places that generate the conversion drops and act accordingly.

Visit Replay

Multitab recordings

Whether your users are actively engaging with your page or keep it in one of the background tabs – you'll be able to analyze the whole journey.

Continuous recordings

To make sure you're not missing any important visits, we are recording users' activity continuously instead of taking snapshots.

Whole visit recordings

Get the full picture! Regardless of the user's activity or the number of tabs open, CUX is tracking entire visits, not single sessions (like for example GA).

Tracking visitor journey

If a user visits your site more than once, you'll be able to access all their visit recordings in one place.

Ready-made & custom filters

No more data SPAM. Filter your data according to your needs with numerous metrics, or use ready-made segments.

Recordings shared with public URL

You can safely share saved visit recordings via URL. Your account settings, other data, and insights won't be shared.

Visits vault

Save selected recordings in your private data vault. It'll enable you to store and quickly find important recordings in order to watch them anytime you want.

Knowledge

Smart alerts

Set notifications about changes to your project, and CUX will send you alerts anytime a given event requires your attention.

Technical and analytical onboarding

Let our experts show you how to squeeze the best out of CUX. Learn the tool's configurations & possibilities (technical onboarding), and the right approach to working with data and building an analytical strategy (analytical onboarding).

Audits (monthly, periodic, implementations assessments)

Busy with daily business? We can unburden you with audits and reports prepared by our experts.

Insights & monthly recommendations

Get exclusive conclusions and recommendations tailor-made for your project.

Data Access

Historical data

Depending on your chosen retention time, you can access historical data. No need to wait!

API and user identification

Send and assign user ID or hash. Attach any data that helps you segment users more accurately.

Traffic sampling

Depending on your analytical needs, you can track the whole page traffic or only indicated samples.

Data masking

You can hide some page elements from the CUX script. When you do this, the hidden part is ignored and not shown in visit recordings or heatmaps. We're encoding this private information BEFORE they reach our servers!

Privacy and Compliance

GDPR compliance

CUX is 100% GDPR-compliant. For more info, read our Privacy Policy.

Data stored in EEA

We store your data in the European Economic Area (the EEA). This ensures that all of our customers' data is handled in a consistent and transparent manner.

SSL secure

Secure Sockets Layer (SSL) is the standard technology for keeping an internet connection secure and safeguarding any sensitive data. It prevents external entities from reading and modifying any information transferred, including potential personal data.

Personal data anonymization

For extra security and safeguarding of any sensitive data, CUX blocks numbers, spaces, and dashes within form fields that are phone numbers, credit card info, passwords, etc. by default.

First-party data usage

To make sure your company is ready for a cookieless future, we're using only 1-st party data to analyze your customers' behaviors and experiences.

Admin panel & support

Number of users

CUX is not limiting the number of members per organization. You can freely add the different access levels for any user (admin/user).

Number of projects

Set up any project that you want to track with CUX.

Live chat support

Live chat support is available for Enterprise users between 9:00 AM and 6:00 PM (Central European Time). You can reach us every workday (Mon-Fri).

Priority queue

Enterprise clients get a priority queue for every concern they raise with our support team.

Dedicated customer success manager

Enterprise clients are assigned a dedicated customer success manager responsible for their projects.

Tool configuration

If you need, we will configure the tool to meet your requirements – we'll set up Goals, Conversion Waterfalls, map customer journeys, etc.

Custom paperwork

Review and processing of customer agreements, questionnaires, DPAs, NDAs, etc.

Business

Custom

ADD-ON

ADD-ON

ADD-ON

Up to 100%

Unlimited

1 per subscription

Enterprise

Custom

Up to 100%

Unlimited

1 per subscription

Over 1200 companies are rocking a
data-driven transformation with CUX, including:

FAQ

Can I try CUX for free?

Yes, you can – but only with the Business model! Free trial consist of a 1,000 visit recordings with all the features available in the Business model. No credit card is required to start. After the trial ends, you can choose the pricing model you'd like to purchase.

How do I pay for CUX?

For monthly and yearly payments, we support all major Credit/Debit cards (Visa, Mastercard, AMEX, Maestro, and Discover). If you've gone for the Enterprise plan, you can also pay via bank transfer.

How long is the contract period?

Regardless of whether you’re the go-steady type or a free spirit, we’ve got you covered. You can pick between a monthly subscription or a long-term contract (6, 12 or 24 months) – whatever works best for you.

What currencies are accepted?

You can decide between Euro, US Dollars, and PLN.