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User Behaviour Analysis

Positive UX in e-commerce means 3x more customer visits. On the other hand, 32% of customers would leave their love brand after just one bad experience. There is no doubt that user frustration determines the success and failure of businesses. Time to start measuring them!
User Behavior Analysis allows you to find places that may inhibit your conversion in just minutes!
Create behavioral consumer profiles applicable in the cookieless world. Immediately find users’ pain points, and implement quick wins. Spot “missed opportunities” for conversion increase. Get qualitative answers to questions about buyer intent, abandoned carts, real customer journey, and user experience.
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Analyze what annoys your users

Thanks to Experience Metrics, you can see rage clicks, rage key presses, zooming content, or chaotic mouse movements. This allows you to analyze what pisses off or annoys the hell out of your users.

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Dashboard

If there are frustrations that may inhibit conversion on your project, you will see them on the dashboard immediately after logging into the app.

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Optimize your product

Frustrations – such as rage clicks – will help you immediately spot places on the page/product that need optimization.

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Filter visits by experience and behaviour

CUX allows you to filter all visits based on specific user experiences and behaviors.

tab image

Analyze what annoys your users

Thanks to Experience Metrics, you can see rage clicks, rage key presses, zooming content, or chaotic mouse movements. This allows you to analyze what pisses off or annoys the hell out of your users.

tab image

Dashboard

If there are frustrations that may inhibit conversion on your project, you will see them on the dashboard immediately after logging into the app.

tab image

Optimize your product

Frustrations – such as rage clicks – will help you immediately spot places on the page/product that need optimization.

tab image

Filter visits by experience and behaviour

CUX allows you to filter all visits based on specific user experiences and behaviors.

tab image

Learn how to use Experience Metrics

With User Behavior Analysis you’ll:

Identify Frustrations & Pain Points

immediately find the user’s frustrations and pain points.

Create Behavioral Profiles

create behavioral profiles for your target groups.

Refine User Personas

refine the personas and user segments in terms of their behavior.

Map Customer Journeys

map REAL customer journeys for various communication channels.

Who is it for?

E-Commerce/ Sales Experts

Track customer behavior and frustration at every stage of the sales funnel

Instantly spot places that generate conversion drops

Create customer segments based on their behavior

Digital Marketers

Data-driven campaigns increase sales by up to 3x

Identify communication channels with optimization potential

Analyze the experiences for each campaign in detail

Product & UX Managers

Observe end-users to better understand their behaviors and expectations

Instantly find pain points and bottlenecks in products

Prioritize tasks more effectively by observing the impact of changes on user behavior

Content Specialists

Refine the content in terms of what and how attracts users' attention

Develop categories based on users' behaviors and needs

Design optimal content architecture for users

Our customers say:

reviewer photo

Paweł G

Team Manager

One of the key features of this tool is that it is able to highlight where the user pain points are within your site and give you tips on how to improve them, which makes it a great investment.

Posted on

G2.com
reviewer photo

Anna S

Online Marketing Manager

We are making more user-friendly campaigns and landing pages. We can easily spot bottlenecks in our conversion funnels. Our team is less occupied with constant analysis.

Posted on

G2.com
reviewer photo

Alicja

Content & Digital Marketing Specialist

You can truly see the visitor's behaviour, create segments, groups of similar activities, spot patterns - essential knowledge in the world of digital marketing to improve your business results.

Posted on

G2.com
reviewer photo

Martyna T

Service Design Lead & Digital Marketing Trainer

It’s amazing that I can analyze users’ feelings – something that is not physical, and I can measure it with numbers.

Posted on

G2.com
reviewer photo

Brian M

Marketing

I like the fact that I can see what's going on on my site and how people are engaging with the web pages. It helps me to understand their actions and to make better decisions on improvements.

Posted on

G2.com
reviewer photo

Paweł G

Team Manager

One of the key features of this tool is that it is able to highlight where the user pain points are within your site and give you tips on how to improve them, which makes it a great investment.

Posted on

G2.com
reviewer photo

Anna S

Online Marketing Manager

We are making more user-friendly campaigns and landing pages. We can easily spot bottlenecks in our conversion funnels. Our team is less occupied with constant analysis.

Posted on

G2.com
reviewer photo

Alicja

Content & Digital Marketing Specialist

You can truly see the visitor's behaviour, create segments, groups of similar activities, spot patterns - essential knowledge in the world of digital marketing to improve your business results.

Posted on

G2.com
reviewer photo

Martyna T

Service Design Lead & Digital Marketing Trainer

It’s amazing that I can analyze users’ feelings – something that is not physical, and I can measure it with numbers.

Posted on

G2.com
reviewer photo

Brian M

Marketing

I like the fact that I can see what's going on on my site and how people are engaging with the web pages. It helps me to understand their actions and to make better decisions on improvements.

Posted on

G2.com
reviewer photo

Paweł G

Team Manager

One of the key features of this tool is that it is able to highlight where the user pain points are within your site and give you tips on how to improve them, which makes it a great investment.

Posted on

G2.com
reviewer photo

Anna S

Online Marketing Manager

We are making more user-friendly campaigns and landing pages. We can easily spot bottlenecks in our conversion funnels. Our team is less occupied with constant analysis.

Posted on

G2.com
reviewer photo

Alicja

Content & Digital Marketing Specialist

You can truly see the visitor's behaviour, create segments, groups of similar activities, spot patterns - essential knowledge in the world of digital marketing to improve your business results.

Posted on

G2.com
reviewer photo

Martyna T

Service Design Lead & Digital Marketing Trainer

It’s amazing that I can analyze users’ feelings – something that is not physical, and I can measure it with numbers.

Posted on

G2.com
reviewer photo

Brian M

Marketing

I like the fact that I can see what's going on on my site and how people are engaging with the web pages. It helps me to understand their actions and to make better decisions on improvements.

Posted on

G2.com