Frustration kills conversion

Experience Metrics

Metrics containing your users’ experience, frustrations and behaviours. Yes, we can measure those.

Quantify experience today and never guess again

Thanks to EM you can see rage clicks, rage key presses, zooming content or chaotic mouse movements. This will allow you to analyze –colloquially speaking – what pisses off or annoys the hell out of your users. You will get many more constructive conclusions from monitoring user frustration than from analyzing many positive recordings

Answer to your “whys?!”

Visit Recordings

Say goodbye to assumptions! See what your users are actually doing on your pages (no matter how many tabs they open and for how long).

Multi tab recordings

We're not losing sight of your users – no matter how many tabs they’ve got open or how much time it takes them to start an action. We're tracking their every movement, making it easier for you to make informed decisions based on actual user habits and behaviours.

Pre-analysis

You'll get personalized alerts based on our knowledge and long-term research, explaining your users' experiences and behaviours (with emphasis on frustration and raging points, causing drops in your conversion rates).

Where’d they click?

Heatmaps

Discover how people experience your pages on different devices and screen resolutions.

Continuous observation

Analyse heatmaps for single pages, groups of pages, and single page apps (SPA) and filter the results by dates – even using historical data.

Every detail matters

Conversion Waterfall

Build funnels easily based on predefined events, and track where people convert or drop out.

Retroactive analysis

No need for time travel to fix the mistakes of the past! Create and modify conversion waterfalls using historical data – with cux.io you no longer have to wait for new recordings to gather.

Auto-capture events

No more engaging your developers – CUX is perfectly capable of automatically capturing events on your website, enabling you to codelessly track every step of the user journey.

All device observations

We're well aware that your users are capable creatures and follow you on every type of device – from tablets, through mobiles, to home computers. With cux.io you'll gain access to heatmaps, recordings and events divided to all them types.

Goal-oriented evaluations

Find the perfectly matching goals for your project category and focus exclusively on collecting the most informative types of data. No more data spam – avoid gathering and analysis meaningless stats for your business goals.