Categories for customer journey
What is Digital Customer Experience? [FREE CHECKLIST]
You know the saying, 'first impressions are everything'? Yeah, not so much anymore. Thanks to technology, customers have evolved, and they expect the best.
What can the customer journey tell us about condition of website?
What exactly is a customer journey? What does it usually look like, and what can it tell you about your site condition? Can user behavior analysis be used to improve and map customer journeys?
UX issues and errors – what are the 5 most common mistakes made in UX design?
What makes for the bad UX and UI experience? Is it too flashy design? Or maybe not user-friendly content? Or the misplacement of CTA buttons?
Customer journey optimization
Most businesses want to improve the customer experience across all of their digital properties. Including websites, social media, blogs, and so on.
Visits or sessions? Where is the difference?
When analyzing a website, its users and their actions, we can look at a whole range of indicators. For example, we can analyze the number of users, CRO, sales.