Categories for Use Case

Quick Wins – user journey
June 21, 2021

Quick Wins #4 – Shorten the user journey

We often come across a situation where the original conclusions drawn from the data are completely irrelevant to the reality of the user journey. How much time and – very often – money you’d be able to save by observing the users’ behavior behind these sad numbers. And how much fun it would be to… Read more

Quick Wins - Contact form
May 20, 2021

Quick Wins #3 – Contact form

More often than we’d like to admit, we fall into the traps of thinking: I designed it, I like it, I think it will work wonders. Unfortunately, there are only a few worse things that you can do to our business. Creating solutions checked only on ourselves, and not on our clients, has the potential… Read more

Quick Wins- Intuitive sequence
April 16, 2021

Quick Wins #2 – Intuitive sequence

To say that it is important to know the specifics of our target group is to say nothing. It’s the knowledge that will not only tell us how and why customers buy, but also what they expect from us as a provider of shopping experiences. Among other things, it will be information in what order… Read more

Quick wins series – Form validation
February 24, 2021

Quick Wins #1 – Form validation

The topic of analyzing forms – validating errors, designing checkboxes, avoiding popular mishaps – has already been widely covered. Unfortunately, despite the huge access to valuable reading, we’re dealing with form errors that result in customers’ decrease in conversion repeatedly. And this is what the first case of our Quick Wins series will be about…. Read more

Case study: F1Brand and cux.io
March 15, 2020

How to support the customer journey on the client’s website (from a marketing agency’s point of view)? – The F1Brand case

Aside from promotional activities carried out for their clients, marketing agencies analyze hundreds of pieces of information every day to make sure their campaigns are working properly. Besides basic metrics that everyone is checking, there is a world of data out there which increases the awareness of understanding the human behind the screen with each… Read more

T-mobile x CUX case study
February 25, 2020

How to monitor a campaign with CUX? The T-Mobile case

T-Mobile—as one of the largest mobile operators in Poland and the world – cannot afford a lack of media presence. They use activities carried out by marketing agencies in order to build brand awareness and acquire new customers via the internet. According to the “trust but control” principle, T-Mobile monitors most of its campaigns in… Read more