Visit Recordings
See what your users are actually doing on your pages (no matter how many tabs they open and for how long).
Visits recordings or session replays show how users interact with your site or product. You can track not only clicks, taps, and scrolls, but also their behaviors and experiences.
Uncover reasons for conversion drops and spot places that confuse or anger your customers. Understand users’ pain points and adjust quick win implementations.
Filters
Filter your visit recordings as you like, and then save the results into easily accessible segments for you to come back to.
Users activity
Track the activity of individual users on the visit recordings.
Behavior
Check behavior for returning users' segments with visit recordings.
Visability of your page
See if your page is displayed in the foreground or if users are keeping it among multiple opened tabs.
Visits recordings
Check the visit recordings to see how many visits your customers need on average to convert.
Exit pages
Explore the most popular exit pages – visit recordings will help you find the reason for its high bounce rate.
Entire users’ visits
CUX shows entire users’ visits on recordings, not individual sessions as, for example, Google Analytics.
Filters
Filter your visit recordings as you like, and then save the results into easily accessible segments for you to come back to.
Users activity
Track the activity of individual users on the visit recordings.
Behavior
Check behavior for returning users' segments with visit recordings.
Visability of your page
See if your page is displayed in the foreground or if users are keeping it among multiple opened tabs.
Visits recordings
Check the visit recordings to see how many visits your customers need on average to convert.
Exit pages
Explore the most popular exit pages – visit recordings will help you find the reason for its high bounce rate.
Entire users’ visits
CUX shows entire users’ visits on recordings, not individual sessions as, for example, Google Analytics.
Learn how to use Experience Metrics
Visits Recordings let you:
Customer journey
map and understand the REAL customer journey.
Create Behavioral Profiles
analyze in detail users' behaviors for individual segments and campaigns.
Sales improvements
find bottlenecks on your sales funnel that really need improvements.
Uncover bugs and errors
uncover bugs and errors that inhibit your conversion.
Read articles:
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Observing your users before the production phase – why is it worth it?
Everyone who works on projects knows that in the IT industry there’s no such thing as a finished product. There are various reasons: ...
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Visits or sessions? Where is the difference?
To say that it is important to know the specifics of our target group is to say nothing. It’s the knowledge that ...
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Visit Recordings are best for:
E-commerce & Sales Specialists
Check whether your carts are really being abandoned.
Create customer segments based on their behavior on the page / in the product.
Connect tickets to specific recordings.
Track purchase intention.
Digital Marketers
See the behaviors of users coming from different marketing campaigns.
Make behavior-based changes to landing pages to increase conversion.
Check which creations convert best and what customer behavior gives the greatest sales potential.
UX / Product Managers
Investigate the cause of the high exit rate.
Eliminate conversion blocking bottlenecks in minutes.
Spot places that confuse users, and understand how they really use your product.