Don't just watch users - understand them.
CUX vs.
Competitors
CUX is the only Digital Experience Analytics Platform that combines powerful data with expert guidance. Turning user behavior into clear, business-driving decisions. Where others leave you with dashboards, we deliver direction.
Product comparison
Primary use
Understand user behavior and act on it, with expert guidance
Monitor user actions through replays and heatmaps
Data Type
✔ Quantitative and qualitative, including context and goals
⚠ Primarily qualitative, basic stats only
Experience Metrics
✔ Understand why users convert, hesitate or churn
✘ No dedicated layer
Funnel Analysis
✔ Real-time and behavioral funnel insights
Available on higher-tier plans
Event Tracking
✔ Automatic, no IT needed
✘ Manual implementation required
Retroactive Analysis
✔ Full retroactive access, no pre-tagging needed
✘ Limited, requires setup in advance
Setup
✔ 10-minute no-code setup, no IT involvement
⚠ Manual setup required for advanced tracking
Time to Insights
✔ Actionable insights within days, guided by experts
⚠ Depends on traffic and manual interpretation
Expert Partnership
✔ Digital Experience Experts guide setup, strategy and optimization
✘ Self-service product; strategic guidance mainly via docs
Audits & Recommendations
✔ Audits, onboarding and check-ins included in Enterprise and Full-Service
✘ Not offered
Team Enablement
✔ Workshops, stakeholder sessions and internal alignment
✘ Tool-only approach
Support Level
✔ Personalized, strategic and continuous
⚠ Basic support, priority limited to top-tier plans
Real-time Data Access
✔ Live and historical tracking of user behavior
⚠ Delayed data, limited retroactive analysis
Trial
✔ 14-day full-feature trial included
⚠ Free plan with limited analysis
Best for
Teams focused on UX, growth and business outcomes
Teams seeking surface-level UX feedback
Why Choose CUX?
Partnership, not just a platform
You're never on your own with CUX. From onboarding to optimization, our Digital Experience Experts work as an extension of your team - guiding, supporting, and challenging you to grow.
Full Context
Numbers matter. So does context. CUX combines metrics with real user behavior all in one platform - so you don't just see what users do, but why.
Goal-focused from day one
With goal-oriented analytics, Waterfalls and advanced filtering, CUX helps you zero in on what truly drives impact. No noise. No fluff. Just insights that move the needle.
Approachable by design
CUX is built for teams, not just analysts. No-code setup, intuitive dashboards, and expert support mean you can start fast and scale without waiting on devs.
Unlock Your Data's True Potential
True Potential
Transform behavioral insights into measurable business growth. Discover why leading enterprises trust CUX to reveal the "why" behind user actions and drive digital experience optimization.