Tag Archive: user experience

How to Optimize Customer Journey
June 11, 2021

A roadmap to optimize Customer Journey

Most businesses want to improve the customer experience across all of their digital properties. Including: websites, social media, television commercials, blogs, mobile, call centers, and so on. But few succeed to optimize customer journey in a repeatable manner that maximizes return on investment. Because they are frequently utilized in isolation, despite the fact that they… Read more

What are rage clicks
March 29, 2021

What is a rage click?

Click, click, click, clickclickclickclickclick… and nothing happens. You just received a shorthand definition of a rage clicks. BUT if you are interested in a bit more – where they come from, what they are, how to track them and what they can actually tell us about our product – read this article! When frustration prevails… Read more

The competition doesn’t have to be worse, it’s just different
September 3, 2020

The competition doesn’t have to be worse, it’s just different

There is a whole range of analytical tools that are available on the market. From those that offer the simplest solutions, providing basic data, to those that are incredibly advanced and allow analyzing user behavior analytics in a very wide context. But how do they differ, which one to choose and why? Every marketer asks… Read more

Visits or sessions? Where is the difference?
July 16, 2020

Visits or sessions? Where is the difference?

When analyzing a website, its users and their actions, we can look at a whole range of indicators. For example, we can analyze the number of users (how many people enter our site), conversion rates (how many people move from one place to another), sales (how many products or services have been bought by our… Read more

5 tips to make analytics easier for you
July 3, 2020

5 tips to make analytics easier for you

The importance of analytics in business is no novelty in 2020. Experts say that everyone should implement analytics in their business as soon as possible (if you haven’t done so yet), companies should then try to gain as much knowledge from the data as possible, and make decisions based on numbers, not gut feelings. And… Read more

How to create and analyze event-based conversion?
May 7, 2020

How to create and analyze event-based conversion?

Have you ever wondered if your analytical tools setup will allow you to draw the right conclusions for your business? Have you ever looked at a bunch of data sets and had no idea what it means? Don’t worry, you’re not alone. These are frequent dilemmas, and ever since the development of digital products has… Read more