User experience on the web

How do I know the user experience on my website isn't good?

There are several indicators of negative visitor experience during a visit. The most common effects of bugs, errors, or design flaws are frustration and disorientation. What do users do in such cases? Based on our continual analysis of user behavior on numerous web pages we can point at 4 major patterns: Zooming Rage clicking and... Read more

What is a rage click?

If you were to imagine a rage click, think of something like this: click, click, click, clickclickclickclickclick… and nothing happens. Rage click shows where people click numerous times and get no computer response. In effect, they experience something that’s referred to as computer rage — the state of anger and angered actions directed against computers.... Read more

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